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“By the time investigators had confirmed the likely source, the outbreak had already ended and there was no actionable advice for consumers,” the agency said.

“Across a long season there’s so much actionable data that somewhere in there, we feel we’ve banked a few points,” Price said.

The country's Supreme Court has since directed then president Maithripala Sirisena to pay compensation to the victims of the bombings for "ignoring actionable intelligence" that could have prevented the attacks.

Raising awareness about a species in peril is most effective if the messaging is delivered with an actionable item, such as urging legislators to outlaw a specific pesticide.

But the complaints were never “actionable,” according to the official, since youths would not make allegations directly or name specific officers.